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这个案例发生在1997年,也就是在上海浦东新区引进国内首批专业社工后的一个月内发生的,它说明了社工在社会管理和公共服务中发挥着“柔性化管理”优势的独特作用。
This case took place in 1997, one month after the introduction of the first batch of specialized social workers in the Pudong New Area in Shanghai. It illustrates the unique role social workers play in the “flexible management” of social management and public service.