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利用汽车制造企业用户服务部门提供的三包服务期内的故障数据，可以对汽车的可靠性作出评估。通过对可靠性数据的整理，运用随机过程的理论建立整车可靠性评估的数学模型，并给出了算例。
Using the fault data of the Three Guarantees service period provided by the customer service department of the automobile manufacturing enterprise, the reliability of the automobile can be evaluated. Through the collation of reliability data and the stochastic process theory, a mathematical model of vehicle reliability assessment is established and an example is given.