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我是北京市百货公司第三门市部玩具组的一个售货员,现在担任营业组长的职务。我初到玩具部时,对玩具和儿童教育的关系认识不足,我想,卖玩具最简单,能哄小孩就行。但事情却不是这样。去年10月份的一天上午,一位解放军同志要买浪船、摇船等玩具,由于我不知道什么叫摇船、浪船,因此他也没有买成。这个顾客临走时说:“我是从东北来买这东西的,可是你却不知道,我也找不着,这不就白跑一趟吗?”我心里很难过,深深感到我的业务太不熟悉,应当好好
I am a salesperson in the toy department of the third department of the Beijing Department Store. Now I am the head of the business team. When I first arrived at the Department of Toys, I didn’t know enough about the relationship between toys and children’s education. I think that selling toys is the easiest way to pick up children. But things are not like this. One morning in October last year, a PLA comrade bought a wave boat, a rocker, and other toys. Because I didn’t know what to call a swayboat or a waver, he did not buy it. When the customer left, he said, “I bought this stuff from the northeast, but you didn’t know it. I couldn’t find it. Didn’t this just run white?” I felt sad and deeply felt that my business was too Not familiar with it, it should be good