论文部分内容阅读
2013年,在供电服务第三方满意度测评中,贵州电网玉屏供电局以80分的高分名列贵州省第三方客户满意度测评第三名、铜仁市第一的好成绩。为进一步提升第三方客户满意度,在2014年的年度工作会上,玉屏供电局负责人表示,要实现“保三争一”的既定目标,就必须针对供电服务第三方满意度测评中分值较低的“问题处理”、“客户沟通”两块短板做好相应的工作。积极创新“四贴近”自选动作,将群众路线教育实践活动深化为一本“民心”账,一
In 2013, during the assessment of third party satisfaction of power supply service, Guizhou Power Grid Yuping Power Supply Bureau ranked the third place of third party satisfaction assessment of Guizhou Province and the first place of Tongren City with a score of 80. In order to further enhance the third-party customer satisfaction, at the 2014 annual work meeting, the person in charge of Yuping Power Supply Bureau said that in order to achieve the stated goal of “securing the third place for the third place,” the third party satisfaction rating of the power supply service must be evaluated Lower score “problem handling ”, “customer communication ” two short board to do the appropriate work. Actively Innovating “Four Approaching” Optional Deeds, Deepening the Practice of Mass Line Education as a “People’s Trust”