邮政通信服务规范

• 出 处: 中国邮政
• 发表日期: 1995年01期
• 关键词: 邮政通信 营业人员 通信服务质量 服务工作 资费表 营业柜台 工号 标志服 邮电通信 资费标准

邮政通信服务规范编者按为使邮政通信服务工作规范化、标准化，彻底改变服务环境脏、乱、差；服务态度生、冷、硬、顶和在办理业务过程中乱收费以及强迫用户使用高资费业务等现象，为社会和人民群众提供满意的服务。邮政总局特颁发了《邮政通信服务规范》，现刊登如下，供...

Standardization of postal communication service standardization in order to make the work of postal communications services standardized and completely change the service environment dirty, messy, poor; service attitude of students, cold, hard, top and in the process of business arbitrary charges and forcing users to use high-tariff business And other phenomena, for the community and people to provide satisfactory service. General Post issued a special postal service standards, are published as follows, for ...