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随着经济体制改革的深入开展,企业组织结构正向着有利于促进生产力发展的方向作出了相应的调整。企业成员的士气、动机、态度、行为、观念等得到了进一步的更新和强化,大力推广科学的管理方法,治理企业的管理者日趋增多。所以,今天全面质量管理这个概念已不为企业人员感到陌生。一、全面质量管理及其应用的必要性全面质量管理已经基本上发展成为一门完整的新学科,是企业管理中一项不容忽视的重要工作和保证提高产品质量所必须的一套完整体系。它运用现代科学管理技术和数理统计的方法,强调以“质量第一”和为用户提供优质服务为最终目的。以全体人员为主体对企业市场调查、计划、设计、外协、准备、制造、装配、检查、试验、销售和服务等一系列活动的各环节、全部过程实行质量控制。企业的各个部门根据其业务性质的
With the deepening of the reform of the economic system, the organizational structure of enterprises is making corresponding adjustments in the direction conducive to promoting the development of the productive forces. The morale, motivation, attitude, behavior, and ideas of corporate members have been further updated and strengthened, and scientific management methods have been vigorously promoted, and managers of corporate governance have increasingly increased. Therefore, the concept of total quality management today is no stranger to corporate personnel. I. The necessity of total quality management and its application Total quality management has basically developed into a complete new discipline. It is an important work that must not be neglected in business management and a complete system necessary to guarantee the improvement of product quality. It uses modern scientific management techniques and methods of mathematical statistics, emphasizing the ultimate goal of “quality first” and providing users with quality services. With the entire staff as the main body, we carry out quality control on all aspects and processes of a series of activities such as market research, planning, design, outsourcing, preparation, manufacturing, assembly, inspection, testing, sales, and service. Each department of the company is based on the nature of its business