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门诊是医院人员流动最多的区域,是医患接触、健康人群与非健康人群接触、不同病种患者之间接触最多、最集中的场所。尽管医院设立了隔离的发热门诊,但由于门诊人流组成和病种的复杂性,按以往的门诊管理很难控制疫情的传播。为此,我们对非典型肺炎流行期间的门诊管理做了相应调整,取得了较好的效果。 一、主要做法 (一)设法控制门诊内人员流动的频率:加强导诊工作,增加导诊人员,主动、耐心接待咨询者,把就
Outpatients are the areas in which the hospital staff have the most mobility. They are the places in which the doctors and patients are exposed, the healthy and non-healthy people come into contact, and the patients with different diseases have the most contact and concentration. Although hospitals set up isolated fever clinics, it is difficult to control the spread of outbreaks according to past outpatient management due to the complexity of outpatient flow components and disease types. To this end, we made corresponding adjustments to outpatient management during the SARS epidemic and achieved good results. I. Main Practices (1) Try to control the frequency of outpatient visits: Strengthen the guidance work, increase the number of consultation staff, and actively and patiently accept the consultants.