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联合速递公司(United Parcel Service,UPS)是世界上最大的配送公司。1992年,UPS公司的收入接近160亿美元,其包裹和单证流量大约29亿件,平均每天向100多万的顾客递送1 100万件包裹。公司向制造商、批发商、零售商和服务公司提供各种范围的陆路和空运的包裹和单证的递送服务,还提供大量的增值服务。 1986年以前,UPS公司并不依赖信息技术来推动其配送业务。当时,公司的高级副总裁,现任主席和首席
United Parcel Service (UPS) is the world’s largest distribution company. In 1992, UPS revenues approached 16 billion U.S. dollars and its package and document flow was about 2.9 billion, sending an average of 11 million packages to more than 1 million customers daily. The company offers manufacturers, wholesalers, retailers and service companies a range of delivery services for land and air parcels and documents in a wide range of value-added services. Before 1986, UPS did not rely on information technology to promote its distribution business. At that time, the company’s senior vice president, current chairman and chief