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读者工作是图书馆一切工作的出发点和归宿,“为人找书,为书找人”、“读者至上,服务第一”,这些响亮的口号无疑是正确的。搞读者工作的人员应具备一定的科学文化知识、业务能力以及高尚的职业道德。但是在科学技术迅速发展的今天,图书馆做为信息产业的组成部分,读者工作人员如何提高自身的素质,跟上时代的节拍,研究非言语信号对读者的心理作用,把读者工作提到一个更高的水平,是目前读者工作值得研究的新课题。
Readers’ work is the starting point and end-result of all the work in the library. It is undoubtedly correct that “searching for books, finding books for books”, “readers first, and service first”. Personnel engaged in the work of readers should have a certain degree of scientific and cultural knowledge, professional ability and noble professional ethics. However, with the rapid development of science and technology, the library as an integral part of the information industry, how to improve the reader’s staff quality, keep pace with the times to study the non-verbal signal to the reader’s psychological role, the reader referred to a Higher level, is the current reader work worth studying new topic.