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冲突可以成为团队组织中一个严重的问题,它能造成混乱的局面,使得员工几乎无法在一起共同工作。但是冲突也还有一些不太为人知的积极方面,冲突不仅可以成为群体的积极动力,实际上某些冲突对于有效的群体工作来说是必不可少的。中国人对冲突最普遍的反应是:紧张、烦躁、不安和恐惧。究其原因,与我们所处的文化和社会大背景有关。中国民族文化的核心是等级制和中庸之道,稳固长幼尊卑,和气生财一直是中国人最根深蒂固的
Conflicts can be a serious problem in a team’s organization. It can create confusion and make it almost impossible for employees to work together. However, there are also some less known and positive aspects of conflict. Conflicts can not only become a positive motivation for groups, but in fact certain conflicts are indispensable for effective group work. The most common reactions by Chinese people to conflicts are: nervousness, irritability, anxiety and fear. The reason is related to the cultural and social context in which we live. The core of Chinese national culture is the system of hierarchy and the principle of the Middle East.