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文章将企业目标管理的SMART原则有意识地拓展到解析图书馆咨询诉求工作中,并通过实践中遇到的事例,探析如何应用SMART原则梳理图书馆咨询诉求。
This article consciously extends the SMART principle of enterprise goal management to the analysis of library consultative requirements and analyzes how to apply SMART principles to sort out the library consultative demands through examples encountered in practice.