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方针目标是企业全面质量管理中的主要环节,手段与方法是企业长期或近期的大政方针,是企业全年生产经营活动的纲领和奋斗目标,是厂长经营目的具体化,是把企业的总目标变成职工行为的一项有效措施和管理方法。要搞好方针目标管理,必须紧紧抓住三大关键。一、找准问题点是制定方针目标的关键方针目标管理是重点管理,体现了质量管理中“关键少数和无关紧要多数”的管理思想。方针目标决不要求把企业的所有工作都编进去,而是要抓住长期或近期生产经营活动中最主要的问题即以质量目标为中心,突出最主要的工作,进行重点管理。
The policy goal is the main link in the overall quality management of the enterprise. The means and methods are the long-term or short-term policies of the company. It is the program and goal of the company’s annual production and business activities. It is the specific purpose of the manager’s business and the total The goal becomes an effective measure and management method for employee behavior. In order to do a good job in managing the objectives and objectives, we must firmly grasp the three key issues. I. Identifying the problem points is the key policy for setting policy objectives Goal management is key management, which embodies the management ideology of “key few and irrelevant majority” in quality management. The goal of the policy must not require all the work of the company to be incorporated into it. Instead, it must seize the most important issue in long-term or recent production and business activities, that is, focus on the quality objectives, highlight the most important tasks, and carry out key management.