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编辑同志:我所在的公司为加强客户对员工的监督,专门在营业大厅的醒目位置设置了意见簿,并特意告示欢迎客户提出批评、意见和建议。对于“榜上有名”的员工,由公司根据性质及其过错程度,分别给予减少、扣除月奖、年奖的处罚。一个月前,我因上班中途内急而上了趟卫生间,排队轮到办事的客户张某,见我突然离岗约10分钟,心中大为不满,遂在意见簿上写下“擅自长时间无故离岗,建议加强教育管理,将客户至上落实到每一个细节。”虽然张
Editorial comrades: my company to strengthen customer supervision of employees, specifically in the business lobby prominently set the opinion book, and specifically welcome customers to express their criticisms, comments and suggestions. For employees who have a name on the list, the company shall separately reduce the penalties of the monthly award and the annual prize according to the nature and the degree of fault of the company. A month ago, I rush to work on the middle of the road due to work on the toilet, line up to work for customer Zhang, see I suddenly leave about 10 minutes, my heart was very dissatisfied, then wrote in the opinion book “for a long time Leave without any reason, it is recommended to strengthen education and management, the customer first met every detail. ”Although Zhang