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员工的态度:专注,漠然,离开,倦怠很多员工都拥有良好的工作意愿,或者说“内驱力”。他们想为客户提供优质的服务,但是却受到薄弱的支持系统、臃肿的组织架构,以及内部冲突的阻碍。在短期内,这些障碍可以被克服。但是如果员工长期缺乏支持和相应的业务流程来帮助他们完成工作,他们会逐渐感到倦怠,放弃对工作质量的追求。统计表明,那些自身“敬业”但却不能得到组织“支
Staff attitude: focus, indifference, leave, burnout Many employees have a good willingness to work, or say ”internal drive “. They want to provide good service to their clients, but are hampered by weak support systems, bloated organizational structures, and internal conflicts. In the short term, these obstacles can be overcome. However, if employees lack long-term support and corresponding business processes to help them get the job done, they will gradually feel tired and give up the pursuit of quality of work. Statistics show that those who ”dedicated “ but can not get the organization ”branch