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空中交通管制是一项高风险,高负荷的工作。管制人员主要工作是保证航空器在空中飞行和地面滑行的安全,为航空器配备规定的间隔,保证空中交通的畅通有序,避免航空器相撞,为飞行员提供空中交通管制服务,情报服务,告警服务,并利用空域资源加速空中交通流量。多年来的空管事故调查表明,80%的事故是由于管制人员的表现不佳(犯错)造成?。在空中交通管制系统中人是最活跃的因素,又是最难把握的因素,人为因素已经成为制约空管安全提高的瓶颈。由于空中交通管制过程中人的失误,往往会导致飞行取消、返航、备降,航空器空中危险接近,严重的甚至会酿成空难。因此,通过对空中交通管制人员人为因素,找出存在的问题和薄弱环节,制定有效的改进措施,对防治航空事故和保证飞行安全有着重要的现实意义。
Air traffic control is a high-risk, high-load job. The main task of the controllers is to ensure the safety of aircraft flying in the air and sliding on the ground, to provide aircraft with regular intervals, to ensure smooth and orderly air traffic, to avoid aircraft collision, to provide pilots with air traffic control services, intelligence services and alarm services, And use airspace resources to accelerate air traffic flow. The ATC accident investigation over the years shows that 80% of accidents are caused by poor performance of controllers (mistakes)? In the air traffic control system, people are the most active factor and the hardest factor to grasp. Human factors have become the bottleneck restricting the safety of air traffic control. As a result of human error in air traffic control, flight cancellations, return flights and drop-in flights are often caused. Aircraft risks in the air are approaching and severe accidents can even lead to air strikes. Therefore, through the human factors of air traffic control personnel to find out the existing problems and weak links, to formulate effective improvement measures is of great practical significance for the prevention and control of aviation accidents and flight safety.