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面对突发公共事件,不同个体心理状态也不相同:乐观与悲观、从容与恐惧、热情与冷漠。总体而言,乐观的处事态度、从容的处理作风、热情的处事风格等个性特征表现是个体面对突发公共事件的积极心态,这种心态既有利于个体应对突发事件,也有利于减轻或缓解突发事件可能产生的危害。反之,则既可能形成个体本身过于严重的心理应激,同时也可能导致突发事件的危害扩大化。
In the face of unexpected public events, different individuals have different mental states: optimism and pessimism, calmness and fear, passion and indifference. Overall, the optimistic approach, calm handling style, passionate style of service and other personality characteristics of the individual face the sudden public events positive attitude, this attitude is not only conducive to the individual to deal with emergencies, but also help to reduce Or mitigate the potential hazards of emergencies. On the contrary, it may not only form the psychological stress of the individual itself, but also may cause the harm of the emergency to be magnified.