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186＆SMS系统是第三代客户服务信息系统,该项目的顺利实施和运行,满足了用户日益增长的对高质量服务的需求,保证了移动通信企业在市场竞争中的忧势
The 186 & SMS system is the third generation of customer service information system. The smooth implementation and operation of this project has satisfied the increasing demand of users for high-quality services and ensured the weakness of the mobile communication enterprises in the market competition