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病案资料复印的需求在逐年增加。由此病案复印的目的更加广泛,涉及到医保、理赔、再就医、伤残鉴定、司法、病退等。病案管理人员要不断增强服务意识,将人性化服务贯穿其中,才能全方位服务于患者,创建和谐的医患关系和良好的服务氛围。
Demand for medical records is increasing year by year. Therefore, the purpose of copying medical records is more extensive, involving medical insurance, claims, re-medical treatment, disability identification, justice, sickness and so on. Medical record management personnel should continuously enhance service awareness and carry humanized services throughout to serve patients in an all-round way and create a harmonious doctor-patient relationship and a good service atmosphere.