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知识服务是21世纪图书馆的一种全新的服务模式,本文从知识服务概念出发,对图书馆知识服务的特点和流程进行了全面的论述。
Knowledge service is a new service mode of library in the 21st century. This paper starts from the concept of knowledge service, and discusses the characteristics and process of knowledge service of library in an all-round way.