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信访工作作为党的群众工作的重要组成部分,直接与群众面对面,通过阅读群众来信或接待群众来访,在与群众的交流、沟通中直接了解群众最真实的想法、要求和意见建议,是与群众联系最密切、最直接的一种方式,是“送上门”的群众工作。一、信访工作的功能定位党和政府密切联系人民群众的重要方法,各级国家机关经常性的重要政治任务。机关就是服务,公务员就是服务员,政府工作是服务群众的工作,信访
As an important part of the work of the masses in the party, the work of petitioning visits directly with the masses, reading letters or receiving visits from the masses, and directly understanding the most realistic ideas, demands and opinions of the masses in the exchange and communication with the masses, One of the most relevant and direct ways to contact is the mass work of “sending home”. I. The Function of Letters and Visits The important method of positioning the party and the government in close contact with the masses of the people and the important political tasks of the state organs at all levels on a regular basis. Agencies are services, civil servants are waiters, government work is to serve the work of the masses, letters and visits