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在生产力三要素中,生产者——人最重要、最具创造力。人是生产活动各个环节的中心。空管安全里,人为因素是影响管制安全诸多因素中最重要的,也是最不确定的因素。在实施管制工作的过程中,管制员是工作的主体,每个管制员都是具体的、普通的人,都有各自的性格和脾气,也有自己的喜怒哀乐。尽管每个人都希望自己在工作时能像瑞士钟表一样精确、客观、理性、完美,然而从人为因素的角度看,除非是机器,没有任何人能不带任何情绪和心态执行管制任务,没有个性的管制员是不存在的。不论是否承认,心态、情绪、性情、脾气等主观上的心理因素总是或多或少、或有利或不利地影响着管制员的工作。实际工作中,不同的管制员会因性格、个性不同而体现出形形色色的作风,即使是同一个人也可能因为不同的情绪而在不同时候体现出不一样的风格。例如:有的人自信,在工作中喜欢大流量、高密度的指挥,有的人谨慎,经常采取流量控制、延长间隔等方式限制流量;有的人热情,容易兴奋,工作
Among the three elements of productivity, the producer - the most important and creative person. People are the center of every link of production. Air traffic control, human factors are the most important and most uncertain factors that affect regulatory safety. In the process of carrying out the control work, the controller is the main body of work. Each controller is a concrete and ordinary person who has his own character and temper, as well as his own emotions. Although everyone wants to be as precise, objective, rational and performable as a Swiss watch at work, yet from an anthropogenic point of view, unless it is a machine, no one can perform regulatory tasks without any emotions and mindsets, without personality The controller does not exist. Whether or not admitted, the subjective psychological factors such as mentality, emotion, temperament, temper always exert more or less favorable influence on the controller’s work. In actual work, different controllers may have different styles of personality and personality. Even the same individual may have different styles at different times because of different emotions. For example, some people are self-confident, like to work at high flow, high-density command, and some people are cautious. They often use flow control and extended intervals to restrict traffic. Some people are passionate, easy to be excited and work