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随着国内企业对CRM的逐步认知,为了进一步促进管理咨询机构、CRM供应商、系统集成商与行业客户的交流、并结合企业的需求,提供相应的解决方案,“客户关系管理(CRM)行业实施方案国际研讨会”于2001年5月16日-18日在广州召开。国内外著名管理咨询机构和专家、CRM供应商和系统集成商、成功实施CRM的国内外有关知名企业、有实施CRM具体意向的企业云集于此,共同对电信、金融、房地产业、商业零售业等服务业以及制造业的客
With the gradual recognition of CRM by domestic enterprises, in order to further promote the exchange of management consulting institutions, CRM suppliers, system integrators and industry clients and provide corresponding solutions according to the needs of enterprises, “Customer Relationship Management (CRM) ) International Seminar on Industry Implementation Plan ”was held in Guangzhou from May 16 to May 18, 2001. Well-known domestic and international management consulting institutions and experts, CRM suppliers and system integrators, the successful implementation of CRM-related well-known domestic and foreign enterprises, have implemented the specific intention of CRM gathered here, together on the telecommunications, finance, real estate, commercial retail Other services and manufacturing customers