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在履行公民职责的过程中,公民需要帮助。因此,公共行政被视为民主政府的核心制度。20世纪70年代末以来,公共行政改革的两种主要思路——新公共管理与网络治理模式——都只是缺乏新意的局部性的改革建议。不同国家历史制度背景存在差异、公民对好公共行政的界定以及对制度的信任感会有变化、公共行政运作环境复杂多变,因此,没有一种最佳公共行政模式能够作为普适性的良方,可以永远向公民提供最大限度的帮助。目前,公共行政领域也没有某种单一模式成为主导趋势或倾向。关于行政管理人员、组织结构和变革过程的任一种研究假设并没有比该领域的其他假设更富有成效。公共行政学的理论发展必须基于对人类行为动机与模式的多样性的观察;对行政运作环境、组成要素、社会关系及影响因素的多样性的观察,同时应注意把握多种变革的动态发展过程,而不能仅仅关注单一的变化过程或机制。
Citizens need help in fulfilling their citizenship duties. Therefore, public administration is regarded as the core system of a democratic government. Since the late 1970s, the two main ideas of public administration reform - new public administration and network governance - have simply been lack of innovative and partial reform proposals. There are differences in the background of historical systems in different countries. Citizens’ definition of good public administration and its sense of trust in the system will change, and the operating environment of public administration is complex and changeable. Therefore, no best public administration model can be regarded as universal Party, you can always provide maximum help to citizens. At present, there is no single mode of public administration that has become the dominant trend or trend. Any research hypothesis about executives, organizational structure, and change processes is not more productive than the other assumptions in the field. The theoretical development of public administration must be based on the observation of the diversity of motives and modes of human behavior; the observation of the diversity of the administrative operating environment, components, social relations and influencing factors, and at the same time should pay attention to grasp the dynamic development process of many kinds of changes , And can not just focus on a single change process or mechanism.