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服务型政府的发展是既定的趋势。当前服务型政府建设与发展所取得的成就,不能说明2020年必然能建成服务型政府。公共服务能力、公共服务过程、公共服务效能离服务型政府标准要求还甚远。2020年建成服务型政府,必须解决行政体制改革的困境,建设以公民本位、以权利为趋向的服务型行政文化,发展具有公共精神和公民精神的公民社会,建设组织服务型社会,并整体推进,整体发展。
The development of service-oriented government is an established trend. The achievements made by the current service-oriented government in its construction and development can not explain the inevitable establishment of a service-oriented government by 2020. Public service capabilities, public service processes, and public service performance are far from the requirements of service-oriented government standards. To build a service-oriented government in 2020, we must solve the dilemma of the reform of the administrative system, build a civil service-oriented culture based on citizenship and rights, and develop a civil society with public spirit and civic spirits, so as to build a service-oriented society and promote the overall development , The overall development.