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日前消息 ,从本季度开始 ,信息产业部将对电信运营者的电信服务质量状况 ,实行通告制度 ,定期或不定期向全社会曝光。电信服务质量通告的内容 ,将包括申诉受理机构处理电信用户申诉情况 ;电信业务经营者定期上报的电信服务质量的有关内容 ;用户满意度指数调查评价结果 ;电信管
According to a few days ago, from the beginning of this quarter, the Ministry of Information Industry will announce the system of telecom service quality to telecom operators by exposing the whole society regularly or irregularly. Telecommunication service quality notice will include complaints handling agencies to deal with complaints of telecom users; telecom operators regularly reported the quality of telecommunications services related content; user satisfaction index survey evaluation results; telecom management