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转化系统的改进(1)一业务过程设计(再造)运营战略定义了组织的运营支持组织整体竞争力的方式。运营战略一旦确定,价值创造过程就必须被设计和控制。在对过程的控制中,常常可以发现过程改进的机会。接下来我们将讨论过程改进的三种主要途径,即业务过程设计(再造)、六西格玛和精益。一、引例翰威特咨询公司(Hewitt Associates)为客户提供人力资源外包服务。人力资源外包是指由服务提供商接管组织传统的人力资源职能,如薪资
Transformational System Improvements (1) A Business Process Design (Reengineering) operational strategy defines how the organization’s operations support the overall competitiveness of the organization. Once the operational strategy is established, the value creation process must be designed and controlled. In the process of control, often can find opportunities for process improvement. Next we will discuss three main ways to improve the process: Business Process Design (Reengineering), Six Sigma and Lean. First, the reference Hewitt Associates (Hewitt Associates) to provide customers with human resources outsourcing services. Human resource outsourcing refers to the traditional human resources functions taken over by service providers, such as salary