CSI-Model-Based Research on Factors Affecting Rate Satisfaction of Government and Corporate Customer

来源 :中国通信：英文版 | 被引量 : 0次 | 上传用户：tony_yang

【摘要】

：

The rate satisfaction of government and corporate customers,to which telecom companies pay special attention,is an important part of the overall satisfaction of

【作者】

：

LI Xiaowen TONG Lili HU Zuohao

【机构】

：

SchoolofEconomicsandManagement,BeijingUniversityofPostsandTelecommunications

【出处】

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中国通信：英文版

【发表日期】

：

2015年8期

【关键词】

：

客户满意度企业客户效应模型产品线政府影响因素电信企业文献综述 CSI model rate satisfaction government an

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The rate satisfaction of government and corporate customers,to which telecom companies pay special attention,is an important part of the overall satisfaction of the market segment.Focusing on specialline products and based on interview with experts and li

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CSI-Model-Based Research on Factors Affecting Rate Satisfaction of Government and Corporate Customer

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