春风化雨细无声──济宁海关开展优质文明服务活动纪实

• 作 者: 于卿良 王斌
• 出 处: 中国海关
• 发表日期: 1997年02期
• 关键词: 优质文明服务 活动纪实 保税工厂 报关单 商品归类 加工贸易 进出口政策 国家政策调整 优惠政策 生产设备

从“小事”看“窗口”货管科陈国红在申报岗位，有报关员来办业务．小陈开口总想着她的服务用语：“您好”，“请提供您的有效单证”，“再见”，许多报关员都称申报窗口为“礼貌窗口”。有一次，一位外商来海关办手续时少了一份单证，外商一口咬定夹在报关单内递给了小陈，并?

From the “small” to see the “window” Chen Guohong in the reporting section of the logistics management department, a declaration to do business. Chen mouth always think of her service terms: “Hello”, “Please provide your valid documents”, “Goodbye”, many declarations declare declaration window as “courtesy window.” Once, when a foreign businessman came to the customs office to handle a document, he lost a copy of the document. A foreign businessman insisted that it was handed over to Chen in the declaration form.