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农资店开门营业,难免会碰到顾客要求退货的情况,如何对待顾客的退货要求?首先,给顾客办理退货并不需要理由。有些顾客买了农药或者散装化肥,由于买错或者一时用不着才来退货,只要认定要退的农资是在自己店购买的,农资店就可以及时给顾客办理退货手续。其次,顾客无特殊原因多不会退货。农资的特殊性决定了顾客在购买时的谨慎性,而且多是很理性的消费行
Agricultural stores open the door, will inevitably encounter the customer request returns, how to treat the customer’s return requirements? First of all, to the customer returns do not need a reason. Some customers bought pesticides or bulk fertilizers, due to buy the wrong or temporarily do not need to return, as long as identified to be back in the purchase of agricultural resources in their own stores, agricultural stores can be promptly returned to the customer for the formalities. Second, customers will not return more without special reasons. The particularity of agricultural resources determines the cautiousness of the customer at the time of purchase, and is mostly a very rational consumer line