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3月6日,省通信管理局会同省消费者协会在中国移动黑龙江公司召开全省电信服务工作座谈会。省通信管理局局长刘茂先、省消费者协会秘书长刘爱芝,电信用户委员会代表以及省内基础电信运营企业相关领导和人员参加了座谈会。会上,各基础电信运营企业分别通报了本企业2013年服务工作情况及2014年服务客户、保护客户权益等方面的工作举措,并就增强服务质量、提升客户满意度,与电信用户
On March 6, the Provincial Communications Administration and the Provincial Consumer Association held a forum on telecom services in the province with China Mobile Heilongjiang Company. Liu Maoxian, director of Provincial Communications Administration, Liu Aizhi, secretary-general of Provincial Consumer Association, representatives of telecommunication user committee, and relevant leaders and personnel of basic telecom operators in the province participated in the symposium. At the meeting, each of the basic telecom operators reported their service work in 2013 and customer service in 2014 respectively, protecting the rights and interests of customers and other measures. In addition, with regard to enhancing service quality, enhancing customer satisfaction,