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随着社会的进步,人们法律意识的不断增强,对医疗质量、护理质量、服务质量的要求也越来越高,容易引发各种纠纷。《医疗事故处理条例》中规定医疗事故实行举证责任倒置,也就是说当病人起诉医院时,医护人员要通过举证证明医疗行为与损害结果之间无因果关系或医疗行为不存在过错,否则就要承担相应的法律责任。我们从护理纠纷的主要相关因素着手,主要是医原性因素,护理技术因素,团队协作因素,患者因素等,制定相应的防范措施,如强化护士职业道德,提高护理人员的综合素质,树立良好的护患关系,给患者一个良好的就医人文环境,同时护士要加强法律意识和自我保护意识,严格遵守工作制度和操作规程,重视护理文书的正确书写,加强重点环节管理,防范护理工作中的各种隐患,尽可能避免纠纷的发生。
With the progress of the society, people’s legal awareness is constantly enhanced, and the requirements for the medical quality, the quality of care and the service quality are also getting higher and higher, which easily lead to various disputes. “Medical malpractice Ordinance” provides that the burden of proof of medical malpractice, that is to say when the patient sued the hospital, medical personnel to prove by proof that the medical behavior and the result of the injury without causality or medical behavior is not fault, or else Bear the corresponding legal responsibility. We start from the main relevant factors of nursing disputes, mainly the factors of medical factors, nursing technical factors, team collaboration factors, patient factors, to develop appropriate preventive measures, such as strengthening the professional ethics of nurses, improve the overall quality of nursing staff, establish a good Nurses should strengthen legal awareness and self-protection awareness, strictly abide by the work system and operating procedures, attach importance to the correct writing of nursing documents, and strengthen the management of key aspects to prevent nursing work A variety of hidden dangers, as far as possible to avoid disputes.