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过去10年来,互联网已经让商业发生了巨大的改变。它使得环球实时供应链、24/7客户服务以及产品和服务的数字营销成为可能;它降低了区域和组织间的协调成本,让企业方便地通过外包等手段降低了工资成本;在出版、音乐、旅行、零售和保险等领域,一些初创企业通过基于互联网的颠覆性商业模式改写了产业格局。现在,随着一个人与人、人与物、物与物之间高度互联、永远在线的C时代的逐渐展开,商业景观将会得到进一步剧烈而深刻地重塑和改造。
Over the past 10 years, the Internet has made a huge difference in business. It enables the global real-time supply chain, 24/7 customer service, and digital marketing of products and services; it reduces coordination costs between regions and organizations, allowing businesses to easily reduce payroll costs through outsourcing; , Travel, retail and insurance. Some start-ups have rewritten the industry through Internet-based disruptive business models. Now, with the gradual spread of a highly interconnected people, people and things, things and things and the always online C era, the commercial landscape will be further and profoundly remodeled and transformed.