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回首在12366的日子,已进入了第11个年头。11年来,听到最多的,就是把12366比作“老师”。我想说,在为纳税人答疑解惑的同时,我从不同的纳税人身上获益良多,他们教会了我如何学习政策并将之与实际业务相结合,他们教会了我耐心与包容,他们教会了我如何“因材施教”……其中尤为重要的,就是让我懂得了沟通的重要性。2010年,是我参加工作的第6年、从事12366工作的第5年,我
Looking back on the 12366 days, has entered the 11th year. For the past 11 years, the most heard is to compare 12366 with “teacher”. I would like to say that while answering questions and doubts for taxpayers, I have benefited greatly from different taxpayers who taught me how to learn policies and combine them with the real business. They taught me patience and tolerance, They taught me how to “teach according to aptitude” "... Of particular importance to me is understanding the importance of communication. 2010 is the 6th year that I took part in the work, and I was the 5th year of 12366 work