论文部分内容阅读
社会调查研究是各级领导干部和国家公务员必备的基本素质,开展调查研究工作,对于提高各级领导干部和国家公务员的能力和素质具有十分重要的作用。访问调查法是社会调查研究的一种重要方法。在访问调查过程中,除了语言这种交流工具之外,还有各种非语言信息的交流和运用。正确掌握和运用各种非语言信息的交流技巧,对于提高访问工作质量可以收到意想不到的效果。
Social investigation and research are the necessary basic qualities of leading cadres and civil servants at all levels and carrying out investigation and research work plays an important role in enhancing the ability and quality of leading cadres and civil servants at all levels. Interview survey method is an important method of social investigation and research. In the course of visiting the survey, in addition to language as a communication tool, there are various kinds of non-verbal information exchange and application. Correctly mastering and applying various kinds of non-verbal communication skills can have unexpected effects for improving the quality of interviewing work.