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他们的营销员,不只查表还主动帮用户寻找漏水的原因;他们的巡线员,为避免野蛮施工,影响用户生活,主动向市政施工单位提供管线图;他们改进工作方式,专门在小区设立收费点现场收费。2011年7月一天,昌平管理所的营销员魏宝忠像往常一样,来到自己的管片抄表。在这一过程中,他发现一户人家的水表缓慢转动。翻看过往的记录,他发现这个用户一季度用水量比以往高出近50吨。他马上来到用户家门口准备核实原因。因用户家中无人,他就留下提醒的字条和联系方式贴在门上。当晚,魏宝忠接到该用户蒋先生的电话,得知他家中没有明显漏水痕迹后,根据经验判断可
Their marketing staff, not only look up the table also take the initiative to help users find the reasons for leakage; their lineman, in order to avoid brutal construction, affecting the user’s life, take the initiative to provide municipal construction unit pipeline diagram; They improve their working methods, specifically in the district set up Charges site fees. One day in July 2011, Wei Baozhong, a salesman at Changping Management, came to his own piece meter reading as usual. In the process, he found a household meter slowly turning. Looking past the record, he found that this user in the first quarter water usage is nearly 50 tons higher than in the past. He immediately came to the user’s door ready to verify the reason. Because no one in the user’s home, he left a reminder of the note and contact information affixed to the door. That night, Wei Baozhong received the phone number of the user Mr. Jiang, that there is no obvious signs of leakage in his home, according to experience to judge