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如何让每一瓶可口可乐更快地送到消费者手中,是袁勇和他的流程改善团队关心的问题。今年3月以前,太古饮料部分厂房回收的不良品率高居不下。和其他饮料公司一样,客户会向公司提出调换产品过期、包装缺陷等状况的不良品,这些不良品最终会被运到污水处理厂销毁。“不过经过抽查,我们发现有60%不良品并非真实的不良品。”太古饮料流程改善推进部高级经理袁勇表示,“不良品调换流程经过现场拍照和7层审核,本以为可以确保真实有效,可是数据和事实告诉我们,问题不容乐观。”
How to get each bottle of Coca-Cola to consumers faster, is Yuan Yong and his team to improve the process of concern. Before March of this year, part of Swire Wear plant recycling high rate of defective products. Like other beverage companies, customers will submit to the company substandard products such as expired products, packaging defects, etc., which will eventually be shipped to the WWTP for destruction. However, after checking, we found that 60% of non-performing products are not real bad products. “Yuan Yong, senior manager of Swire Beverages’ Process Improvement Promotion Department, said:” The defective product replacement process was photographed on the spot and audited on the 7th floor. To ensure that the real and effective, but the data and facts tell us that the problem is not optimistic. "