论文部分内容阅读
门诊是医院面向社会的重要窗口,也是医院接触病人时间最早、人数最多、范围最广的部门。随着医疗保健制度和医疗卫生体制改革的深入、社区卫生服务体系的逐渐完善及我国加入WTO,医疗服务的“买方市场”逐渐形成,病人选择医院的自由度将大大提高,各级医院都将面临严峻挑战。为进一步提高医院窗口形象,促进医院发展,湖北省肿瘤医院门诊部专门明确了服务宗旨即:以病人为中心,以质量为核心,以效益为根本,为患者提供优质、高效的医疗卫生服务。并从形象建设,协调控制和市场拓展等
Clinic is an important window for the hospital for the community, but also the hospital contact with patients the earliest, the largest number of the most extensive range of departments. With the deepening reform of medical care system and health care system, the improvement of community health service system and the gradual formation of “buyer’s market” for medical service after China’s accession to the WTO, patients’ freedom of choosing hospitals will be greatly enhanced. All levels of hospitals Will face serious challenges. In order to further improve the image of the hospital window and promote the development of the hospital, Hubei Tumor Hospital Outpatient Department has specifically defined the principle of service as follows: take the patient as the center, the quality as the core and the benefit as the fundamental, to provide the patients with high quality and efficient medical and health services. And from the image of building, coordinated control and market development