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年轻的李艳是山东基建股份有限公司济南高速济南管理处的收费员,几年来,李艳对自己始终高标准,严要求,刻苦钻研业务,树立“收费就是服务”的思想,在收费岗位上取得了突出成绩,多次被济南管理处评为先进个人,售票能手和文明服务标兵。熟记票价是干好收费工作的基础,为了熟练掌握各车型到各收费站的近百个票价,李艳每天早早就起来背,晚上熄灯后,再把票价分成30组,与同事相互提问,往往是其他人都疲倦地进入了梦乡,她还要
Young Li Yan is Shandong Jianyang Co., Ltd. Ji’nan high-speed Jinan Management Office toll staff, over the years, Yan Li on their own has always been high standards and strict requirements, assiduously study business, establish “charge is service” idea, Achieved outstanding achievements positions, many times by the Jinan Administration as advanced individuals, ticket experts and civilized service model. Memorize fare is a good basis for doing toll work, in order to master the various models to the toll booths nearly a hundred fares, Li Yan back up early each day, turn off the lights at night, then the fare is divided into 30 groups, and colleagues Ask each other questions, often other people are tired into the dream, she wanted