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微信公众平台作为移动医疗领域的一项新兴事物,对社会生活产生了重要的影响。如何将此工具更好的应用到医院管理和医疗服务的实践中是值得研究的问题。该研究将对医院微信公众平台增设病案预约复印服务的可行性和优势进行分析。微信病案预约复印服务通过加强宣传推广、严密审核预约申请人的信息、电子化缴费、及时反馈等措施,可以及时有效地完成病案预约复印,节约患者等待时间,提升便民服务水平,促进医患关系和谐。充分发挥微信公众平台的病案预约复印服务,能够更好地服务患者,为打造医院品牌形象发挥积极的作用。
WeChat public platform, as a new thing in mobile medical field, has had an important impact on social life. How to apply this tool better to the practice of hospital management and medical service is worth studying. The study will analyze the feasibility and advantages of adding an additional case record copy service to the WeChat public platform. WeChat Medical Record Reservation Services We can make timely and effective medical records reservation, save patient waiting time, improve service level and promote the relationship between doctors and patients by strengthening publicity and promotion, closely examining the information of reservation applicants, electronic payment and timely feedback. harmonious. We will give full play to the medical record booking service of the WeChat public platform to better serve the patients and play an active role in building the hospital brand image.