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目的:探讨社区65岁老年人健康体检管理中实施质量持续改进的意义及效果。方法:选取2017年1月-2017年7月期间在我中心进行健康体检的2000例老年体检人员(年龄均在65岁以上)作为研究对象,按照体检的先后顺序,将患者分为实验组及对照组,每组1000例,对照组按照常规方法体检,实验组则在健康体检管理中加强质量持续改进策略,记录并分析两组体检老年人体检所用时间、对体检流程的了解情况、体检服务的满意度等。结果:实验组体检人员的平均体检时间为(147.56±17.46)min,对照组体检人员的平均体检时间为(185.26±23.64)min,组间数据差异显著,P<0.05,有统计学意义。结论:加强对65岁以上老年人群健康体检管理中实施质量持续改进,有效提高了工作效率、提升了社区医务人员的满意度,值得推广。
Objective: To explore the significance and effect of continuous quality improvement in the health check-up of 65-year-olds in the community. Methods: A total of 2000 elderly medical staff (aged above 65 years old) who performed physical examination in our center during January 2017 to July 2017 were selected as the research subjects. According to the sequence of physical examination, the patients were divided into experimental group and Control group, each group of 1000 cases, the control group in accordance with the conventional method of physical examination, the experimental group in the health examination management to strengthen the quality of continuous improvement strategy, record and analyze the two groups of physical examination of the elderly physical examination time, the physical examination process, physical examination services Satisfaction and so on. Results: The average physical examination time of the medical staff in the experimental group was (147.56 ± 17.46) min and that of the control group was (185.26 ± 23.64) min, the difference between the two groups was significant (P <0.05). Conclusion: To improve the quality of the health check-ups in the elderly over 65 years old continuously improve the quality, effectively improve the work efficiency and enhance the satisfaction of community health workers, which is worth promoting.