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以软系统方法为基础探讨信息供给的方法。根据最近对英国工业界和国民卫生服务系统的研究成果导出了一个用于这类研究的简易框架，提出信息系统的基本性质，并且对利用软系统方法进行信息研究也作了探讨，包括对壳牌集团加工部的重新思考和对国民卫生服务系统中不断变化的信息含义所作的若干研究。为理解这些互不相干的经验，文中还以此为依据，导出了一个包括三个必需域（概念的、组织的、技术的）的框架，它们之间的相互作用确定了一个组织对信息供给的反应。
The method of information supply based on the soft system method. Based on recent research on the UK industry and the National Health Service, a simple framework for such research has been derived that sets out the basic nature of information systems and explores the use of soft-system approaches for information research, including Shell Rethinking the Group’s Processing Department and several studies on the changing message in the NHS. To understand these irrelevant experiences, the article also uses this as a basis for deriving a framework that includes three necessary domains (conceptual, organizational, technical), the interaction of which establishes an organization’s role in the supply of information Reaction.