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在产能固定的情况下,考虑两类客户no show的随机性,建立了两类客户no show情况下易逝品的超售决策模型,得到了订货量的最优解.算例分析结果表明:普通客户单位订货价格对最优订货量有显著影响,而VIP客户的单位订货价格只有超过一定值时,才能显著影响最优订货量;两类客户的单位补偿对最优订货量的影响都较小;两类客户的短缺成本对最优订货量均有明显影响,相比而言,普通客户的短缺成本对最优订货量的影响更大.
Considering the randomness of no show of two types of customers under the condition of fixed production capacity, an overbooked decision model of perishable goods under two types of customers is established, and the optimal solution of order quantity is obtained.Examples analysis shows that: Ordinary customer unit ordering price has a significant impact on the optimal order quantity, while the VIP customer’s unit ordering price can only significantly affect the optimal order quantity when the unit ordering price of VIP customers exceeds two orders; Small; two types of customers, the cost of the shortage have a significant impact on the optimal order quantity, compared to ordinary customers, the cost of the shortage of the optimal order quantity greater impact.