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微信凭借着庞大的用户群体,以其独有的即时沟通效率、分享交流功能赢得了所有用户的亲睐。微信凭借在信息传递与信息服务方面的成绩也引起了图书馆参考咨询服务行业的重视。本文基于此,希望将微信与图书馆参考咨询服务进行连接,让微信的及时性、主动性、效率性优势弥补到图书馆参考咨询服务中,让图书馆参考服务能在短期内提升服务质量,达到社会对图书馆参考咨询服务的基本要求。
WeChat has won the favor of all users with its huge user base, with its unique instant messaging efficiency and sharing of communication features. WeChat, with its achievements in information delivery and information services, has also drawn the attention of the library reference service industry. Based on this, we hope to connect WeChat to the library reference service, make the WeChat’s advantage of timeliness, initiative and efficiency complement the library reference service so that the library reference service can improve the service quality in a short period of time, To meet the community’s basic reference to the library reference services.