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一、引言知识经济时代的到来和信息技术的飞速发展，正从根本上改变着企业收集信息、处理信息和利用信息的方式，引发了企业管理思想、管理系统本质上的革命。在信息社会中，企业只有通过充分利用先进的管理方式和技术手段实现企业内外部信息的高度集成、提高迅速获取信息、利
I. INTRODUCTION The advent of the era of knowledge economy and the rapid development of information technology are fundamentally changing the way enterprises collect information, process information and make use of information, triggering the thought of enterprise management and the essential revolution of the management system. In the information society, enterprises only through the full use of advanced management methods and technical means to achieve high integration of internal and external information, improve the rapid access to information,