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对图书馆服务能力的评估至今没有令人信服的科学方法,常常只能从内部因素,诸如图书馆工作的规范化程度、检索工具的完备程度、拥有的书刊数量、读者借阅的拒绝率等因素予以考察。本文试图从内部因素结合外部条件予以分析,并着重注意其相互影响的因果关系,以期得到更为合理的效果。根据以上设想,笔者对岳阳市图书馆的读者结构、读者的借阅类型、文献服务效果、潜在读者获取文献的方式以及馆内的藏
To date, there is no convincing scientific method for assessing the capabilities of library services, and often only from internal factors such as the standardization of library work, the degree of completeness of search tools, the number of books owned and the rate of refusals borrowed by readers Inspected This article attempts to analyze the internal factors combined with external conditions, and pay attention to the causal relationship between them, in order to get more reasonable results. Based on the above assumptions, the author of the Yueyang City Library reader structure, the type of readers borrowing, the effectiveness of the literature service, the way the potential readers access to literature and the possession of the museum