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随着科学技术不断发展和进步,互联网技术、计算机技术逐渐应用到社会生活中的方方面面。而图书馆作为文化传播的重要载体,在互联网时代下面临着严峻的挑战。在图书馆系统2.0环境下,图书馆各项服务工作在迎来机遇的同时,也面临着巨大的挑战。进入新世纪以后,图书馆2.0环境图书馆是数字参考咨询服务工作还存在一定的问题,需要我们及时采取措施将解决。本文首先分析了图书馆2.0环境下图书馆数字参考咨询服务的特点,然后进一步提出了图书馆2.0环境下图书馆数字参考咨询服务的面临的问题和解决对策,希望同过本次研究对更好的促进互联网环境下图书馆系统更好的发展有一定的促进作用。
With the continuous development and progress of science and technology, Internet technology and computer technology are gradually applied to all aspects of social life. As an important carrier of cultural transmission, libraries face severe challenges under the Internet age. Under the environment of library system 2.0, the various service tasks in the library are facing the great opportunities as well as the great challenges. After entering the new century, the library 2.0 environmental library is a digital reference service there are still some problems, we need timely measures will be resolved. This paper first analyzes the characteristics of the library digital reference service under the library 2.0 environment, and then advances the problems and countermeasures of the library digital reference service under the library 2.0 environment. The promotion of a better development of the library system in the Internet environment has a certain boost.