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一个组织要想发展,既要实现有效的内部沟通,又要做好良性的外部沟通。在医院的工作中,内部沟通主要是管理层与员工之间通过一定的沟通渠道了解彼此的需求,提升医院内部工作效率,外部沟通中主要是医患沟通,医务人员在诊疗活动中与患者及其家属在信息面、情感方面的交流,是医患之间一座双向交流的桥梁。现本文对如何更好的实现医院的组织沟通进行总结。
To develop an organization, it is necessary to achieve effective internal communication, but also do a good job of external communication. In the work of the hospital, the internal communication is mainly between the management and employees through certain communication channels to understand each other’s needs, enhance the efficiency of the hospital internal work, external communication is mainly doctor-patient communication, medical staff in the treatment activities and patients and Their relatives in the information area, emotional exchanges, is a two-way communication between doctors and patients bridge. Now this article summarizes how to better realize the hospital’s organizational communication.