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目的:探讨院前急救过程中存在的风险因素,提出相应的对策。方法:于2015年1月至2015年12月用问卷调查本院从事院前急救工作的51名医护人员,了解院前急救过程中存在的风险因素,并采取合适的对策进行干预。结果:从事院前急救的医护人员认为主要的风险因素有:患者提供的信息不准确以及疾病本身的严重性与复杂性,除此之外院前急救工作人员的业务素质较差、法律意识淡薄以及相关急救物品准备不到位等。针对这一系列问题提出加强风险管理、做好急救技能培训、规范急救流程以及促进医患沟通等措施。结论:院前急救是医院救治患者的重要环节之一,保证这一过程中各个环节的风险得到控制,减少失误是确保患者生命健康的重要手段。
Objective: To explore the risk factors in the process of pre-hospital emergency and put forward corresponding countermeasures. Methods: From January 2015 to December 2015, 51 medical staff engaged in pre-hospital emergency work in our hospital were surveyed by questionnaire to understand the risk factors existing in the pre-hospital emergency and to take suitable countermeasures to intervene. Results: The pre-hospital emergency medical staff considered the main risk factors as inaccurate information provided by patients and the seriousness and complexity of the disease itself. In addition, the pre-hospital emergency workers had poor professional quality, weak legal awareness and Related emergency supplies are not in place and so on. In view of this series of issues, we put forward some measures to strengthen risk management, train first aid skills, standardize emergency procedures and promote doctor-patient communication. Conclusion: Prehospital emergency is one of the most important aspects of hospital treatment for patients. It is important to ensure that the risks in all aspects of the process are controlled and the reduction of mistakes is to ensure the life and health of patients.