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行政服务中心研究是公共管理领域研究的新课题,国内开展的相关研究已由单纯的国外概念引介和研究视角模仿逐步转向本土现实的实证研究与理论思考,研究思路表现为在西方语境的观照和指引下,在学习借鉴“一站式”服务理论的基础上进行的本土化探索,呈现出多元化研究方法、多学科研究视角、多层面研究内容等典型特征。针对研究中存在的滞后性、程式化和零散化问题,应进一步提高研究的前瞻性、创新性和系统性,尽快建立一套规范完整的分析框架,注重理论创新与本土语境的融合,并加强对我国行政服务中心建设过程中的一些深层问题的挖掘和分析。
The research of administrative service center is a new subject in the field of public administration. The related research carried out domestically has been turned from the introduction of pure foreign concepts and research perspective to the empirical research and theoretical thinking of local reality gradually. The research ideas are reflected in the western context Under the guidance of “learning from one-stop” service theory, the localization exploration based on the “one-stop” service theory presents the typical features of diversified research methods, multidisciplinary research perspectives and multidimensional research contents. In view of the lagging, stylized and fragmented problems existing in the research, the research should be further forward-looking, innovative and systematic. A standardized framework should be established as soon as possible to focus on the integration of theoretical innovation and local context. Strengthen the excavation and analysis of some deep-rooted problems in the process of building China’s administrative service center.