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服务在任何社会中都处于经济活动的中心。服务战略的核心是把服务融入产品中,依靠各种服务和顾客关系的各种要素确立竞争优势。
Services are at the center of economic activity in any society. The core of the service strategy is to integrate services into the product and establish competitive advantage by relying on the various elements of various services and customer relationships.